Shipping & Returns

Shipping Policy

At Homio Decor we offer: 

  • Free Shipping on all orders
  • Duty Free delivery to USA, CA, AU, UK and Europe 
  • Door to door delivery
  • Wholesale prices for bulk orders
  • Furniture Customisation 
  • Fast Shipping by air or sea

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

We offer 7 Days Delivery on selected products within USA. The rest of the products are usually delivered within 7 to 15 days to any other location within Europe, Canada, Australia 

Please note: large items (chairs, coffee tables, benches) will take to ship longer due to their size. It can take up to 24 business days to arrive depends on your delivery address. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates

We offer secure Free Shipping on all the orders! 

We ship to USA, Canada, Australia, United Kingdom and Europe. If you need your item with you in a matter of days we can offer you Express Shipping. Please speak to our Customer Care Team, who will be happy to assist where possible. The team  by email

Delivery Zones 

Country ⬇ Delivery Time (Days) ⬇ Shipping Cost ⬇
United States 8-12 Free
Canada 7-9
Australia 7-9
United Kingdom 6-10 Free
New Zealand 8-15 Free 
Germany 6-10 Free 
Ireland 6-10 Free
France 6-10 Free
Spain 6-10


Italy 6-10


Denmark 6-10


Netherlands 6-10


Belgium 6-10


Norway 10-15 Free
Greece 10-15 Free
Poland 6-10 Free
Czech Republic 6-10 Free
Austria 6-10 Free
Sweden 10-15 Free
Switzerland 10-15 Free
Hungary 7-10 Free
Portugal 7-10 Free
Singapore 5-9 Free
Thailand 5-9 Free
Indonesia 10-15 Free


Shipment Confirmation & Order tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status (if the shipping company provides it). Please allow 48 hours for the tracking information to become available. 

You can also track your order using our Tracking Page. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Customs, Duties and Taxes

Homio Decor offers duty free delivery for most of our products. 

In case if you are required to pay the import fee please note the following: 

  • If your parcel was received at the mail warehouse please contact the customs to pay the custom fee, so you will receive your parcel quickly. 
  • Normally you have up to 20 days to pay the custom fee.
  • If the fee will not be payed the parcel will be automatically sent back to us.

If your product does not qualify for duty free delivery all fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Homio Decor Trade Account

We offer trade accounts for professionals such as designers, architects, real estate agents and other professionals who place priority on responsive customer service, smooth processes and exquisite furnishings, all at the best price point. 

Suitable for both: residential and commercial specialists that can benefit from our large variety of products, shipping discounts and privileges like full customisation and fabric swatches pre-ordering. 

The trade program provides 3-tiers of benefits based on total spending in one time. You can see all the details here Homio Trade Account. Feel free to reach out to us at for more info.